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Top 10 Questions Q - Delivery Q - Payment methods Q - Returns policy Q - Discreet service Q - Shipping and handling Q - Complaints A - We strive for the highest quality in everything we do, however there are occasions when things can go wrong. If you have a complaint, we certainly want to hear about it, so we can help to resolve the issue. If you have a complaint please contact customer services on; E-mail: rudeornude.co.uk@meerkatecommerce.com Our customer service department is staffed from Mon - Fri 9am-5pm GMT. We aim to respond to all complaints within 5 working days. In most cases customers receive a response within 48 hours. Q - Shopping made easy Q - Account (Your account) Q - Gift Vouchers Q - Changing your personal information |